Mission and vision

Aktia’s mission and vision are based on our roots, of which we are very proud. From being an amalgamation of local savings banks, Aktia has developed into the country's second-largest Finnish-owned financial group. The Group provides complete banking, insurance and real estate agency services to private individuals and corporate customers in both national languages.

Mission

We develop and sell customer-oriented banking and insurance solutions and create added value for our customers, owners and the local community.

Vision

We are the leading bank in helping our customers to improve and safeguard their finances and are the customers’ first choice in the areas in which we operate.

Core values
 

Our core values form the heart of what we consider to be right and where our priorities must lie. They also govern our actions.    

Responsibility
We bear a responsibility to our customers, owners and the local community by acting profitably, reliably and ethically.

Customer closeness
The staff at our local offices provide personal customer service in a respectful manner.

Security
We provide our customers with security and, through controlled risk taking, we ensure that the company is a secure employer and partner.

Individual service
We respect every individual, both customer and colleague. Togetherness, competence and job satisfaction are important cornerstones of One Aktia.

Active customer contact
We are modern and active, and we are committed.